The Simple Difference

Communication

Communication is completely free and we strive to use it as our most common solution. Our commitment to over communicate does not stop with tenants. We want you to be informed of the necessary details so that you are comfortable in placing your properties with our staff. We not only tell you what we will do, we will tell you when we do it, and why we do it the way we do.

Maintenance

Maintenance is a make or break of cash flow and ultimately profitability. We strive to take care of tenants in the best and most efficient manner, while also procuring second opinions from contractors when necessary and avoiding after-hour and overtime charges. This is a balancing act, and with a background in contracting/electrical trades, one I understand well.

Onboarding

We will ask you to fill out an onboarding form (addresses, current lease rates, tenant info, etc.) at the same time we sign our management agreement. The only thing we will need from you, outside of what is outlined in our process, is to be available in the case that we need your input for a larger maintenance decision or tenant issue. The idea, “the less you hear from a management company the better”, can be disconcerting to owners so we promise to over communicate in the first few months as we gain trust and create a framework that works best for you as the owner.

Management

The agreement we hold between ourselves and you, the owner, is possibly the most important. This contract is in place to provide security for both parties, and we don’t take our side of the agreement lightly. We have carefully curated a lease for tenants that is clear and provides necessary recourses for a multitude of issues. We always use our lease when signing new tenants or renewing existing tenants. Using the same lease for every property we manage enables us to act quickly and efficiently because we know the lease inside and out and can resolve tenant issues with confidence.

Our Software

We use Buildium software at Simple Property Management. This software is a vital part of our business and we have created our systems in accord with Buildium to optimize tenant and owner experiences.

Buildium is used for everything from receiving payments to recording maintenance activities, which gives us one stop access to current actions as well as to the history of rental properties.

Bookkeeping and Payout

Rents

All rental income and property reserves are held in a trust account for our owners and we keep detailed records to ensure that your returns are realized each month. 

Security Deposits

We hold all security deposits in a trust account and have the ability to retain any portion needed to cover damages or cleaning at tenant move out. 

How 

Owners can receive payment via Epay. No physical checks or bank runs necessary. 

When

We pay out owners with detailed statements on the 10th of every month. 

Statements

Each month you will be supplied with a detailed income and expense statement for each property and for your portfolio as a whole.